Common reasons for a lack of data in your Lunio dashboard

Check that you have received data in Google Ads since integrating Lunio.

Check your campaign type. Please note that Local Campaigns, Universal App Campaigns and Call Only campaigns do not support tracking templates, and so will not display data in Lunio.

Check your account type. Google Ads Express accounts cannot use tracking templates, and so are not supported by Lunio.

Check for any existing tracking templates in place. If you do have existing tracking templates please contact us on live chat in order to merge tracking templates. Please note that Google Ads will always use the most specific tracking template, so if you have tracking templates at the campaign level these will overwrite any account level tracking & will need to be merged.

If none of the above apply to you, please reach out to our team live the chat function or at help@lunio.com. One of our technical support team will then take a deeper look in to your issue and work with you to solve it.