Common FAQs & Troubleshooting
Something not looking right? Check out these articles about the most commonly asked questions.
- Why do Google Ads clicks recorded by Lunio differ from data shown by my analytics solution?
- What is the cryptographic ID of a click?
- Why can't I set my own rules in Lunio?
- How Does Lunio Handle VPN & Proxy Connections?
- Stop Users Seeing Your Ads After a Single Click
- My invalid clicks & excluded IPs don't match up.
- How do I bulk remove IPs from my Exclusion List?
- Common errors when testing a tracking template
- Common reasons for a lack of data in your Lunio dashboard
- Why does the click traffic from Google Ads and the click traffic displayed on Lunio not match?
- How does Lunio plant the trees associated with my subscription?
- Who is Clicking on my Ads?
- How can I tell if I am a victim of click fraud?
- How does Lunio deal with Dynamic IPs?